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Documentation Index

Fetch the complete documentation index at: https://docs.knotie-ai.pro/llms.txt

Use this file to discover all available pages before exploring further.

Overview

Additional API references will be added here as they are published. Below is a preview of what’s planned.

Planned API areas

Outbound calling API

Trigger outbound calls programmatically without relying on CRM webhooks.
  • POST /api/outbound-call — initiate an outbound call
  • Required fields: from_number, to_number
  • Authentication: Bearer token using an outbound webhook key (owk_...)
  • Supports dynamicdata_* fields to pass variables into the agent conversation

Credits and billing API

Manage customer credit balances and query usage.
  • View credit balance for a customer
  • Add or deduct credits
  • Query usage history and billing summaries

Analytics API

Access call logs, agent performance metrics, and customer activity data.
  • Call history and recordings
  • Agent utilization and success rates
  • Per-customer usage breakdowns

Webhook events

Receive real-time notifications for key platform events.
  • Call completed / failed
  • Customer created / updated
  • Credit balance low
  • Deployment status changed

Need an API sooner?

If you need programmatic access to a feature that isn’t documented yet, reach out to the Knotie AI team at support@knotie-ai.pro.